Last Updated: February 12, 2025

Privacy Policy

We respect your privacy and take protecting your personal information seriously. This policy explains how Salvatore collects, uses, and safeguards your data when you work with us or visit our website.

Who We Are

Salvatore operates from our location at 755 Boulevard René-Lévesque, Drummondville, QC J2C 6Y7, within the Promenades Drummondville Food Court. We specialize in menu development for events across Canada. When you reach out to us or engage our services, we become responsible for how your information is handled.

You can contact our privacy team directly at info@sallvatorre.top or call us at +1(819) 964-0502 if you have questions about how we manage your data.

Information We Collect

We only collect information that helps us provide better service and create exceptional menus for your events. Here's what that looks like in practice:

We collect different types of information depending on how you interact with us—whether you're browsing our site, requesting a consultation, or working with us on an event.

Information Type What We Collect Why We Need It
Contact Details Name, email, phone number, business address To communicate about your event and share menu proposals
Event Information Event date, location, guest count, dietary requirements To design menus that fit your specific needs and preferences
Preferences Food styles, budget range, past menu feedback To personalize our recommendations and remember what works for you
Website Data IP address, browser type, pages visited To improve site performance and understand what content is helpful
Payment Information Billing details, transaction records To process payments securely and maintain accurate business records

We don't collect information we don't need. If something seems unnecessary for providing our services, we simply don't ask for it.

How We Use Your Information

Your data serves specific purposes related to creating memorable events and maintaining our business relationship with you.

  • Creating customized menu proposals based on your event requirements and preferences
  • Communicating about project timelines, menu adjustments, and event coordination
  • Processing contracts and handling payment transactions securely
  • Sending relevant updates about seasonal menu options or service enhancements
  • Improving our menu development process based on feedback and trends
  • Complying with legal obligations under Canadian business and privacy laws

We won't use your information for unrelated marketing or share it with third parties for their promotional purposes. Your event details and preferences stay between us.

Legal Basis for Processing (Canada Context)

Under Canadian privacy law, particularly Quebec's Law 25 which came into effect in 2023, we process your personal information based on:

  • Contractual necessity: We need your information to deliver the menu development services you've requested
  • Legitimate business interests: Processing helps us operate efficiently and improve our services
  • Your consent: For optional communications like seasonal menu updates, we ask for your explicit permission
  • Legal compliance: Some data retention is required under Canadian business and tax regulations

You can withdraw consent for optional processing at any time without affecting our core service delivery.

Data Sharing and Third Parties

We work with a limited number of trusted partners who help us deliver our services. Here's who might see your information and why:

Service Providers We Work With

  • Payment processors: Handle secure transaction processing for contracts and deposits
  • Cloud storage providers: Store project files and menu documents securely
  • Email service providers: Manage communications and proposal delivery
  • Accounting software: Maintain financial records as required by Canadian tax law

These partners are contractually required to protect your data and can only use it for the specific services they provide to us. We don't sell or rent your information to anyone—that's not how we do business.

When We Must Share Information

In rare circumstances, we may need to disclose information to comply with legal obligations, respond to valid legal requests, or protect our rights and safety. We'll notify you when legally permitted if such disclosure occurs.

Your Privacy Rights

Canadian privacy laws give you significant control over your personal information. Here's what you can do:

Access Your Data

Request a copy of the personal information we hold about you, including event details and communication history.

Correct Inaccuracies

Update any incorrect or outdated information we have on file about you or your preferences.

Request Deletion

Ask us to delete your information when it's no longer needed for our services or legal requirements.

Withdraw Consent

Opt out of optional communications or data processing you previously agreed to.

Data Portability

Receive your information in a structured format that you can transfer to another service provider.

Object to Processing

Challenge how we use your data if you believe it's not aligned with our stated purposes.

To exercise any of these rights, simply email us at info@sallvatorre.top or call +1(819) 964-0502. We'll respond within 30 days and walk you through the process.

How We Protect Your Information

Security isn't just about technology—it's about building practices that keep your data safe throughout our entire operation.

  • Encrypted data transmission for all online communications and file transfers
  • Secure password practices and limited access controls for our team members
  • Regular security updates and monitoring of our digital systems
  • Physical security measures at our Drummondville location for paper documents
  • Confidentiality agreements with all staff and contractors who handle client information
  • Secure backup procedures to prevent data loss while maintaining privacy

While we can't guarantee absolute security (no one honestly can), we take reasonable precautions appropriate for a business of our size and scope. If we ever experience a data breach affecting your information, we'll notify you promptly as required by Canadian law.

Data Retention

We keep your information only as long as it serves a legitimate purpose or meets legal requirements.

Active client relationships: We maintain your information throughout our working relationship and for reasonable follow-up periods to address any questions or future events.

Completed projects: After an event concludes, we retain project files and menus for three years. This helps us reference past work if you return and allows us to learn from successful events.

Financial records: Canadian tax law requires us to keep invoices and payment records for seven years from the transaction date.

Marketing contacts: If you've signed up for updates but haven't engaged with us, we'll periodically confirm you still want to hear from us. Inactive contacts are removed after two years.

When retention periods expire, we securely delete or anonymize your information so it can no longer be linked back to you.

Cookies and Website Tracking

Our website uses basic cookies to function properly and understand how visitors use our site. Here's what's happening behind the scenes:

Essential Cookies

These keep the site working—things like remembering your session when you fill out our contact form. They don't track you across other websites.

Analytics Cookies

We use analytics to see which pages people find helpful and where they might be getting confused. This data is anonymized and helps us improve the site experience.

You can control cookies through your browser settings. Blocking essential cookies might affect how some site features work, but you're always in control of that choice.

Children's Privacy

Our services are designed for business clients and event organizers. We don't knowingly collect information from anyone under 18. If you're a parent who believes we've inadvertently collected information about your child, please contact us immediately so we can delete it.

Changes to This Policy

Privacy practices evolve as technology and regulations change. When we update this policy, we'll post the new version here with a revised date at the top. For significant changes that affect how we handle your information, we'll notify active clients directly by email.

We recommend checking back occasionally if you're curious about our current practices, especially after legislative changes like Quebec's Law 25 that continue to roll out new requirements.

Questions About Your Privacy?

We're here to help clarify anything about how we handle your information.

Email: info@sallvatorre.top

Phone: +1(819) 964-0502

Address: 755 Boulevard René-Lévesque
Drummondville, QC J2C 6Y7
(Promenades Drummondville Food Court, Ground Level)